Dear VOWS Residents,
In order to remove unauthorized users from the pool access system, we are going to deactivate all of the VOWS pool access cards.
To reactivate your card, please call (817) 741-1719 OR fax (817) 741-741-1720 OR email email@example.com OR stop by the onsite office (12209 Timberland Blvd) and provide your name, VOWS property address and pool access card number. If the information you provide matches the information we have in your file, we will reactivate your card.
If you are an owner and the information you provide does not match our records, you may be asked to provide proof of current ownership.
Owners of rental homes, please update your tenant information. The VOWS governing documents require that Owners register all lessees/tenants with the Association within (30) days of each lease providing their full name(s), their contact information, additional occupants, lease commencement and expiration dates and managing agent information, if any. Pool access cards of renters who have not been registered by the owner will not be reactivated.
All pool access cards will be deactivated on Monday, December 5, 2016. You may contact the office any time after that date to reactivate your card.
Please remember that these cards also give access to the playground bathrooms, so you may wish to reactivate them immediately.
Thank you for your understanding and cooperation.