FAQ

Important Information
Where can we find information on the COVID-19 virus?

• We encourage homeowners to visit the CDC website for ongoing updates, prevention tips and frequently asked questions: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

Are VOWS events still being held, or have they been postponed or cancelled?

• All social committee and VOWS sponsored events have been cancelled until further notice.

Which amenities are closed and which ones are open?

• The outdoor play areas (Tennis Court, Basketball Courts, Hockey Rink, Volleyball, Soccer Fields, Baseball Field, and Corn Hole) have been closed until further notice. The Board recommends following the CDC guidelines for social distancing.
• The Amenity Center is closed until further notice.

Is the On-Site office open?

• The management office will be closed to the public but will be available by appointment only. Appointments can be scheduled by calling 817-741-1719, or by emailing vows.admin@fsresidential.com.

Is the Amenity center available to rent?

• Amenity center rentals have been postponed until further notice.

Can I attend the April 28, 2020 board meeting?

• The April 28th Board meeting will be available to homeowners to listen in via conference call only. The phone number to connect to the meeting is 425-436-6350 – Access code 245935. Homeowners will not be able to ask questions during the meeting. If you have any questions for the Board please email your questions to craig.asaff@fsresidential.com and the Board will try to respond to as many questions as possible during the meeting.

How can I receive updates?

• Updates will be provided in the bi-weekly newsletter. Please email Claudia.lindsey@fsresidential.com to be added to the distribution list.
• Download the MyVows app in the google play or App store to receive push notifications.

Office Closure

Notice:

 

In an effort to reduce the spread of COVID-19, the on-site office we be closed to the public. The management team will be available by appointment only. Homeowners can schedule an appointment by calling 817.741.1719, or by emailing vows.admin@fsresidential.com.  If there’s an HOA emergency, please contact our 24-hour Customer Care Center at 877.378.2388. Below is a list of Important contacts.

 

  • FW Non-Emergency               817 392-4222
  • To place a FW Police Report   police@fortworthtexas.gov
  • Officer Barry Sawyer              817 994-3453 or Barry.Sawyer@fortworthtexas.gov
  • Union Pacific FW Office          817 353-7278
  • TPW     Transportation and Public Works       817 392-1234
  • Code Compliance Officer for our area           682 444-6214
  • FW Fire Dept. Non-Emergency           817 392-3000
  • Tri County Electric Coop         817 444-3201
  • Woodland Springs HOA Office           817 741-1719
  • VOWS After Hours Emergency           877 378-2388
  • VOWS Vacation Watch (send email to)          police4vows@gmail.com
  • Tarrant County COVID – 19 Hotline          817-248-6299 (business hours only)

Thank you for your patience and understanding.

 

The Villages of Woodland Springs

Board of Directors

Event Cancelation Notice

In an effort to protect the health of our community, the Annual Egg Hunt has been canceled. Stay tuned for a possible reschedule date.
For more information on the evolving situation and how to stay safe please visit

https://www.cdc.gov/coronavirus/2019-ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2Findex.html

 

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